VoIP Industry News
A Conglomeration of VoIP RSS News Feeds
from Industry Leaders around the Web
VoIP News - Making VoIP ConnectionsPipes Output
Wednesday Links: Gizmo5, Jajah, 8×8
3 Jul 2008 at 2:05am
VoIP Watch wonders if 8×8’s patent announcement puts other VoIP companies behind the 8-ball, so to speak. (More on that patent tomorrow.) Read it here. Citrus has extended the Digitalk platform. Read about it on VoIP News of the UK. VoIP Weblog reports that Gizmo5 is now being served by Jajah. Read it here.
EVENT: Microsoft Worldwide Partner Conference
2 Jul 2008 at 9:48pm
The 2008 Microsoft Worldwide Partner Conference is being held in Houston, Texas, from July 7 to 10. Among the participants will be AltiGen(R) Communications, Inc. “Our partnership with Microsoft is key to our mission to improve our customers’ businesses by delivering world class integrated IP business communications solutions that are feature rich, easy to use and [...]
ip.access To Use Tektronix
2 Jul 2008 at 8:37am
ip.access Ltd. is going to use the G35 protocol analyzer from Tektronix Communications to provide simulation of UMTS core networks to UMTS Femto as well as Macro Radio Access Networks to test their femtocell access point elements. “Tektronix’ G35 test platform gives us a reliable simulation solution to test our pioneering femtocell technology, and enables us [...]
Mexico Has VoiceNetworkx
2 Jul 2008 at 2:06am
If you are a SMB or residential phone user in Northern Mexico, you now have a new VoIP option. VoiceNetworkx, Inc. recently deployed there and received more than 1000 inquiries the first announcement. “VoIP has the potential to eclipse the basic traditional phone service here in Northern Mexico. Because of the cross-border commerce and family relationships, [...]
VoIP-PAL Ends Relationship with Big Apple Consulting
1 Jul 2008 at 11:30pm
Here’s a company that we haven’t heard a lot about lately: VoIP-PAL.com. So what’s up with it? VoIP-PAL.com has — in their words — terminated its agreement with Big Apple Consulting USA . . . actually, according to the press release it did nearly six months ago on Jan. 17. Odd that it’s just being announced [...]
SearchVoIP: VoIP news and advice channel
Breaking news, expert advice and exclusive analysis about the VoIP and IP telephony industries.
IP telephony project: Caterpillar converting 100,000 phones
by Shamus McGillicuddy
2 Jul 2008 at 11:00pm
Caterpillar, the world's largest manufacturer of construction and mining equipment, is in the midst of a massive IP telephony project. Steve Bergstrom, Caterpillar's enterprise voice and unified communications architect, said the company has converted 35,000 of its 100,000 phones to IP so far. He shared the details of his company's voice and unified communications strategy with SearchUnifiedCommunications.com.
Unified Communications opportunity can be lost by bad management
by Michael P. Morisy
26 Jun 2008 at 9:23am
Properly managing unified communications and educating staff can mean the difference between accelerating business, and killing concentration and personal time.
Unified communications' business value cloudy, but enterprises want it
by Shamus McGillicuddy
17 Jun 2008 at 9:38am
Interest in unified communications (UC) is growing, according to Forrester Research, but adoption of the technology is not. Business executives are bullish on the technology, but companies are still confused about its business value.
Integrating presence into the enterprise
by Jessica Dempsey
16 Jun 2008 at 11:53am
This three-part series covers presence for enterprise systems. Discover how presence apps can improve productivity by using standards and overcoming the integration challenges associated with implementation and privacy.
Emergency 911 call centers moving toward unified communications
by Shamus McGillicuddy
12 Jun 2008 at 10:16am
The nation's emergency 911 call centers are built on antiquated analog technology that can't handle modern messaging. Vendors like Avaya are offering IP-based unified communications and call center technology to help them modernize.
FierceVoIP
Latest News Posts
ALSO NOTED: EXFO reports 3Q results; Digium Announces '08 innovation Awards Open
by Doug Mohney
2 Jul 2008 at 2:51pm
> EXFO Reports Record Sales and Bookings for Third Quarter of Fiscal 2008
> Digium Announces 2008 Innovation Awards Call to Entry
> Comcast offering new VoIP international calling plans
> i2Telecom International Expects Second Quarter Net Income to Exceed $4 Million
> iCall App Enables GSM to WiFi / VoIP Switching On The iPhone
> Apparent Networks focusing on VoIP, video and scaling
Agito, Nimbuzz Score Second Round Funding
by Doug Mohney
2 Jul 2008 at 12:58pm
Mobile UC/FMC hardware maker Agito Networks and mobile VoIP software/social network client Nimbuzz both have secured their second rounds of venture funding this week.
Silicon Valley-based Agito received around $13 million, with Castile Ventures leading the round and ITX and original investor Battery Ventures also participating. Agito intends to apply the money to further market expansion in the enterprise fixed mobile convergence (eFMC) arena and for product development. Agito's RoamAnywhere Mobility Router is fine-tuned to use location-aware technologies to switch between cellular and VoIP 802.11-based calls.
Nimbuzz raised $15 million in its second round, with funding lead by Naspers/MIH and first round investor Mangrove Capital Partners also participating. The company will take its funding to continue to develop its application and its proliferation, including "strategic" distribution deals with social networks and mobile operators. Operators are expected to sign on because Nimbuzz drives traffic and demand for mobile data services while the software has to be ported to Windows Mobile, iPhone, and Android; currently, the full software and functionality only works on Symbian Series 60 devices while Java-enabled phones can do a hybrid-VoIP solution for making low-cost international calls.
For more:
- Agito second
round funding announcement
Related articles:
Cisco
teams with Agito for eFMC solution
Nimbuzz
Retreads Familiar Ground
Living with VoIP in the Middle East
by Doug Mohney
2 Jul 2008 at 10:48am
IP telephony has been bad news for many Middle Eastern carriers, but regional operators also stand to gain from the technology, says CommsMEA reporting from VoIP World 2008 in Dubai.
With pent up demand for cheaper international calls and growing regulatory reform the across the region, the Middle East and Africa present a huge opportunity for VoIP. It doesn't hurt that there are over 130 million consumers using VoIP and international VoIP minutes already account for 21 percent of total international minutes in 2006. By 2010, VoIP minutes are expected to exceed circuit switched minutes.
Fuelling optimism in the Middle Eastern market is the rapid growth in Internet users and telephony competitive environments in Bahrain, Jordan, Turkey, Palestine and Algeria. Over the past two-and-a-half years, VoIP has captured 60 percent of the international minutes in the Bahrain market and about 40 percent of the revenues.
VoIP services offer immediate costs savings as compared to legacy technology, says one carrier, allowing incumbent operators to mitigate potential losses in a fully competitive market. Savings comes from less labor and decreased capital expenditures to maintain legacy hardware. On the other hand, a transition to VoIP can be painful for an incumbent carrier that may lose both market share and revenues. Staff reductions can also cause problems with unions.
For more:
- Living with VoIP in the Middle East by CommsMEA
Related articles:
Net2Phone drops prices, gets credit for breaking
Kuwait VoIP blockade
Cape
Verde, South Africa Advance VoIP
Korea: Mobile WiMAX needs VoIP
by Doug Mohney
2 Jul 2008 at 9:24am
For all the hype around the WiBro standard in Korea, it hasn't seen the adoption numbers carriers were hoping for. VoIP is needed to get to the next level, says VNUnet.com.
Korea is portrayed as the world's first and largest test market for mobile WiMAX when the WiBro service rolled out in 2006. The service is expected to have 250,000 users by the end of this year, up from 100,000 at the end of 2007. Analyst Ku Kang of the ROA Group attributes the lack of rapid market penetration to provide a killer app.
Kang says VoIP could be that killer app--if it can get through legal and other issues. Voice support is a must if WiBro is to compete with HSDPA and LTE. ROA group predicts the WiBro market can reach up to 2.5 million uses by 2011.
Korean researchers also are looking at upgrading WiBro to support up to 3.6Gbps to "slow moving" users and delivering up to 100Mbps to users in vehicles moving at speeds of up to 74 mph.
For more:
- VoIP key to mobile
WiMAX in Korea, says VNUnet.com
Related articles:
T-Mobile CEO says wVoIP
won't catch on
Mobile
VoIP changes the game
CONTACT CENTER CORNER: Dickinson Financial Adds Intervoice
by Doug Mohney
2 Jul 2008 at 8:18am
Dickinson Financial Corporation (DFC) has selected Intervoice's IP Contact Center (IPCC) solution to extend its current IVR transactions to live agents; DFC has been an existing Intervoice IVR customer.
Headquartered in Kansas City, Mo. DFC is the holding company for Bank Midwest and five affiliated banks. DFC has a multiple site customer care contact center and expects to benefit from IPCC's built-in CTI and SIP-based architecture for informed contact routing decisions. The built-in CTI capability allows customer data collected during a self-service IVR session to be retained throughout the customer's entire call so customers don't have to repeat their information to a live agent. Customer data is presented to DFC agents via screen pops and because the IPCC solution is switch independent, DFC will be able to leverage the architecture without the need to upgrade their current phone system.
In addition to the screen pop capability, DFC agents will also be able to handle multiple media channels beyond voice, including email, web collaboration, fax call back requests and voice mail messages.
For more:
- DFC adds Intervoice IP
Contact Center release
Related article:
Doing More With Less: Just
Add Software
