Senate Passes e911

The Senate passed the IP-Enabled Voice Communications and Public Safety Act this week that would require all VoIP service providers to offer enhanced 911 services to all of their subscribers. The bill also gives the FCC the authority to require new 911 services as they evolve, and mandates they keep an eye on next generation 911 capabilities. VoIP pure plays and Cable companies would be given the same access under the same terms as traditional providers to emergency services.

This could be good for the VoIP market, especially in the residential arena, where the perceived lack of 911 capabilities has served as a deterrent for those who might have otherwise switched.

The enhanced part of 911 is that persons dialing the number would be connected to a local operator, and contact information would be sent automatically to the call center. Most pure plays today do this today by having the subscriber sign up for 911.

Which brings up another question: How will the center know the source when the user is not dialing from their registered address? One of the great advantages of VoIP is mobility, allowing users to place calls from any location with a broadband Internet connection.  Are GPS enabled devices the answer? Maybe the FCC can figure it out!

The Senates bill must first square up with the House version, which is expected, before it will be sent to the President for signing.

Comcast Blocking People Too?

In an FCC forum on traffic management at Harvard University Monday, Comcast apparently paid people off the street to take up seats in the meeting hall. The cable company was on the hotseat as the FCC looked into their practice of tampering with some p2p traffic from BitTorent to save bandwidth.

Comcast says it did pay people to hold places in line for some of their employees, but denies it paid them to take up seats at the public forum. Others disagree, saying about 100 interested citizens were denied access to the meeting, as seats were taken by people sleeping in their seats, and carrying yellow highlighters in their pockets.

The Silicon Valley website Valleywag says that the FCC will take no action on the companies DOS to the public practices, but is considering holding another hearing this time at Stanford University.

Comcast, what are you doing? You just lost pretty much any credibility you ever may have had, at least with the public. These dirty little tactics may work well in D.C., but taking them to a public open meeting on a college campus will win you no friends. You should definitely consider firing your PR guy.

Talk about shooting yourself in the foot!

 

Some strange things have been happening to the Internet lately.

Five cable cuts in a two week period bring voice and data communications to a crawl in the Middle East and south Asia. Internet theorist cry conspiracy while industry experts say it happens.

Pakistan says it will have none of that neutrality stuff on its net, and proceeded to block YouTube because of an anti-Islamic video clip. Unfortunately, one network in Pakistan announced to the rest of the world’s routers that it was the best path available to get to YouTube, denying access to most of the worlds Internet users to the site. Ooops!

YouTube removed the offending clip so that the Pakistanis could get back to enjoying their zany clips.

Software giant Microsoft is also having their problems, announcing a glitch in Windows Live log in services. People worldwide that were not already logged in were unable to access their hotmail, IM, calendars, and other Windows Live services for most of the day yesterday. MS won’t say what the problem was, but insists it has nothing to do with their brand new Windows Server 2008.

All this just goes to show that the Internet is not perfect, and is vulnerable to things that happen, malicious or not. But what isn’t?

About a fifth of the population of Florida went without power as an accident in a substation in Miami triggered a blackout reaching up and down the peninsula as far north as Daytona and Tampa.

No 99.999% uptime there either!

I guess the only thing that’s really dependable any more is the POTS. (Ha! Just wait till hurricane season)

 

3CX has released a new version of 3CX Phone System for Windows. The latest version of the award-winning software-based IP PBX has an integrated 3CX Tunnel which simplifies firewall configuration by channeling all VoIP traffic over a single port; making it easy for remote workers to connect to their company’s PBX and for Network Managers to connect different remote PBX systems between them. Traditionally, firewall configuration for remote SIP / VoIP systems and/or extensions can represent a challenge, because it requires many open ports.

Nick Galea, 3CX CEO, says that the 3CX Tunnel, “unlike other similar tunneling protocols, is not proprietary and can be used with popular VoIP softphones and hard phones.” This is good news for businesses, as they can use a variety of telephone options with their IP PBX depending on their needs and budget.

3CX Phone System for Windows allows businesses to completely break free from the restrictions of hardware-based, proprietary phone systems. It is built on the open SIP standard and interoperates with all popular SIP phones, VoIP Gateways and VoIP providers.

3CX Phone System for Windows is available in four editions: Free, Small Business, Pro and Enterprise, all supporting an unlimited number of extensions.

 

Speaking of the Cablecos and their bandwidth, the FCC’s open forum on ISP traffic management is today in Harvard. Speakers will include representatives from Comcast and Verizon, U.S. Rep Ed Markey of the Internet Freedom Preservation Act, and Professor Timothy Wu, original coiner of the phrase “net neutrality”.

Comcast (CMCSA) is there to defend its practice of traffic shaping, recently admitted to being done on streams of p2p bittorrent traffic.

The meeting will also address Verizon’s decision last September to deny an abortion rights group access for a IM program on its network. Verizon (VZ) has since reversed its decision and said it was a mistake.

The forum is billed to be the first serious discussion by the FCC, industry leaders, and consumer rights advocates, on the issues and principles relating to the net neutrality debate. I’ll let you know if they draw any conclusions.

 

The Telecom Industry Association’s 2008 Market Review & Forecast is out, and as previewed on FierceVoIP, the U.S. residential VoIP market is expected to grow at a compound annual rate of 20% over the next four years. Cable companies will continue to gain market share at the expense of the pure play providers.

Business wise, enterprise spending may see a downturn in the short term due to the present economic uncertainties, but most companies already have plans to convert to voice over IP.

The residential VoIP market is expected to double from 16 to 32 million subscribers, with revenues reaching $10 billion by 2011. Cable companies currently have 73% market share (as of 2007).

Local phone companies are also forecast to gain market share as they begin to bundle VoIP with new video services.

The trend has been for consumers to go for the bundling of services, with 40% now in a bundle, things look bleak for the pure players with the forecast putting bundlers at 82% in 2011.

Data and web services are expected to drive telecom industry for the next four years, and with bandwidth consumption rapidly increasing, some new investment is expected to avoid bandwidth shortages at the end of the decade.

 

T-Mobile’s Fixed Mobile Convergence

Cellular provider T-Mobile USA now has a trial offering of a landline based VoIP service in Seattle and Dallas-Fort Worth, according to an Associated Press release on Thursday. Dubbed Talk Forever Home Phone, for a $10 addition to your $39.99 cell phone bill, customers can make free local and domestic long distance calls over their broadband Internet connection using T-Mobile’s $50 router, which has two connections for standard corded or cordless phones.

Last summer, T-Mobile launched their HotSpot AtHome service, allowing customers to make calls over a WiFi connection with a dual mode WiFi/Cellular cell phone. One phone, one number, anywhere!

The Talk Forever Home Phone plan is aimed at getting customers to drop their traditional landline service, by offering the less scary option of having a “real” telephone at home.

Duke to Deploy 802.11n

In what is deemed to be the largest planned deployment of next generation WiFi technology, Duke University taps Cisco Systems to rollout a campus wide 802.11n wireless network at their Raleigh Durham location.

Over 2,500 Cisco Aironet 1250 series access points will blanket the campus pumping broadband Internet access to every nook and cranny.

During testing, Duke says it experienced a reliable average throughput of 130Mbps per client with the Aironet access point. Legacy 802.11g laptops gained nearly twice the throughput of older wireless networks, indicating that backwards compatibility should not be a problem.

Broadband Balloons? Not Just a lot of Hot Air

This one blows my mind.

A company in Phoenix Arizona has caught the eye of Google, and could be in for a ride as wild as the transceivers they send to the stratosphere on a daily basis.

Space Data Corp. currently provides wireless telecom services to truckers and oil companies in the southwest U.S. Everyday they launch 10 latex hydrogen balloons with a shoebox size payload of what is essentially a miniature cell phone tower. In about two hours they reach their target altitude, between 65,000 to 100,000 feet. The balloons are only good for about 24 hours, when they burst and disintegrate from lack of air as they climb up to 20 miles into the stratosphere. Before that happens, engineers at ground control in Phoenix release the payload from the balloon, which parachutes back down to earth.

The transceivers cover a range of thousands of square miles as they drift over Arizona, New Mexico, Texas, and Oklahoma, each balloon covering an area equivalent to 40 cell phone towers. Wow!

Seems pretty labor intensive, since the balloons have to be launched so often. So just how cost effective can it be?

The balloons cost $50 dollars to make, and are launched from airports and farms across the area. The company pays airport mechanics and dairy farmers $50 per launch. Space Data CEO Gerald Knoblach says dairy farmers are “very reliable people,” They have to “milk the cows 24-7, 365 days a year, so they’re great people to use as a launch crew.”

The electronics payload cost $1,500, and is thus something that you would not really want to lose. Space Data hires “hobbyists” to track and fetch the Styrofoam incased boxes via GPS. The company pays $100 for each box recovered.

Talk about your trickle down economics.

So why would Google be interested in Space Data Corp.? Their main interest is expanding broadband internet coverage everywhere they can. This method covers huge areas at a relatively small cost, making it perfect for serving rural areas, the have nots on the dark side of the digital divide. Googles interest in wireless technology and its open source philosophy has been well documented as of late.

It is rumored that Google is looking to partner with Space Data Corp., or maybe just buy it. Space Data won’t comment on who it’s talking to or about what.

Star Wars Debut?

A little off topic, but noteworthy nevertheless.

This week the U.S. Navy launched a missile that effectively disintegrated a school bus size satellite that was falling to earth anyway.  Some say it wasn’t necessary, but we could, so we did, and everybody knows it now.

Ok, so it wasn’t a fleet of missiles launched to intercept an intercontinental rocket with a nuclear warhead arcing towards the western hemisphere, but now we know we can destroy things in space!

Are we getting too smart for our own britches?

 

Bill Gates was talking this week, specifically to a group of students at Stanford University in Palo Alta Ca. In an after speech interview with  CNET News.com, Gates says what makes Yahoo so valuable to Microsoft is its engineering talent. Never mind market share, its products, or its advertiser base, Microsoft wants the engineers. But do the engineers want Microsoft?

It has been said that the two companies have significant cultural differences, Yahoo being very collaborative with a Linux based open source philosophy. Microsoft has never been accused of being a champion of open source technologies. The engineers that thrive in that kind of innovative environment are even now considering bolting.

Yahoo announced this week a new severance package for their employees, with salary and benefits for two years. In order to stem the potential bleeding, MS will offer a retention package, the details of which have not been made public. Speculation has it that they could offer a $500,000 bonus to the top engineers if they agree to stay for say, three years. Mid level employees could get some stock options, while the bottom tier could be encouraged to leave.

Thing is, software developers are generally not just motivated by money. The risk for Microsoft is that in their quest to take on Google, the very engineers they want to get end up going there, just to stay in an open source environment.

Gates says there is no haggling going on between the two companies over the price, and maintains that the offer is a fair one. Nobody doubts that Microsoft is serious about the acquisition, and will go hostile if need be. Yahoo is taking its time with a formal rejection of the offer, saying it is weighing its options.

Meanwhile, Steve Ballmer, among others on a conference call Thursday, says they will not be suing open source developers for products that connect to Microsoft software. In fact, they intend to publish the APIs, initially for Windows Server and Office 2007, in an effort to bolster interoperability.

Is Microsoft going open source? That might be a smooth move if they want to keep the brains at Yahoo.

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The Sydney Morning Herald reported on Tuesday that the International Telecommunications Union (ITU) is looking into sabotage as a possible cause of the five submarine cable cuts that affected the Mid East and south Asian Internet and phone services in late January and early February.

While the investigation is ongoing, a spokesman said that the UN agency is not ruling out that it was a deliberate act of sabotage. “We do not want to preempt the results of ongoing investigations, but we do not rule out that a deliberate act of sabotage caused the damage to the undersea cables over two weeks ago,” said Sami al-Murshed, head of development.

Internet speculators have widely believed that five cable cuts in a two week period is just too much of a coincidence. Richard Stiennon’s Q&A with former counter terrorism advisor Richard Clark on ZDNet sheds some light on the world’s preparedness to handle such outages.

According to Murshed, “Some experts doubt the prevailing view that the cables were cut by accident, especially as the cables lie at great depths under the sea and are not passed over by ships.” 

Hmmm. Dragging anchors across the ocean bottom – a new form of terrorism?

 

Some of this weeks top stories: Microsoft leaps into the low end cell phone market, as the Mobile World Congress kicks off in Barcelona. Vonage gains some market share while VoIP Inc. sues for patent infringement and the WiMax forum comes clean about its FDD plans. Also, an awful lot about Comcast in the news this week.

Mobile World Congress 2008

The MWG got underway this week in Barcelona with handset makers showing their wares, and WiMax edging in on LTE turf. The Congress attracts a lot of Asian participants, where mobile technology is more advanced than elsewhere, and will highlight new innovations evolving as the industry shifts from 3rd to 4th Generation technologies.

Microsoft Buys Danger

Software king Microsoft announced its intention to buy Danger, maker of the T-Mobile Sidekick cell phone. The Sidekick has its own mobile OS, and its form and function is popular with low end cell phone users (i.e. kids).

Unclear is what they plan to do with the company, and how this will affect their high end Windows Mobile OS (i.e. business users).

Pure Play Vonage improves to Stable

Vonage posted a 19.3% Q4 increase in revenue over last years fourth, and said it added 56,000 new customers, gaining back some market share lost in a not so good year. Losses were only $11.1 million, a vast improvement over last year’s quarter loss of $117 million.

Not out of the woods yet, Vonage has $250 million in short term debt coming due at the end of the year. Analysts are skeptical that they will be able to refinance that debt in a staggering economy.

At least the bleeding has stopped, for now.

Former Pure Play Ready to Sue

VoIP Inc., who abruptly pulled a SunRocket last week, claimed that its click to call patent is worth $1.25 billion, and has hired a law firm to go after 100 companies it claims are infringing on the patent.

Undisclosed was how they came up with that figure. Good luck with that!

Wimax Goes After 700MHz

The WiMax Forum announced at the Mobile World Congress that it is indeed working on an FDD profile, and with the increased interest in the 700MHz band, they want a piece of it, globally.

Additionally, the Forum announced that 28 products for the 2.3 and 2.5GHz range have been accepted for testing in their certification labs, and are expected to be ready to market later this year. Over 260 Wimax deployments have been rolled out worldwide to date.

Lions and Tigers and Comcast, Oh My!

Comcast announced a 54% increase of $600.2 million in net income for Q4, and declared a 6.25 cents per share dividend. 73% of the increase is attributed to its digital phone service, and 14% to high speed Internet.

Along with Time Warner and Bright House Networks, Comcast filed a complaint against Verizon with the FCC, alleging unfair retention practices. Apparently, the cellular giant has been offering deals on pricing and gift cards to convince customers not to churn. The FCC has banned carriers from trying to persuade customers not to switch.

In another filing with the FCC, Comcast fesses up and defends its bandwidth throttling practices, urging the Agency to declare their traffic management techniques reasonable.

And oh yea, another noteworthy news morsel: The House now has a net neutrality bill in front of them, as they ponder the Internet Freedom Preservation Act of 2008. For those of you who read my last post, I guess you know what I think about that!

That’s the way it is.

 

The Internet Freedom Preservation Act was re-introduced in the House yesterday by Rep. Edward Markey, D-Mass, according to an article in the Associated Press. The bill, which is cosponsored by Rep. Chip Pickering (Rep), was originally introduced by the two in a Republican house in 2006, but failed to gain passage.

The IFPA seeks to prohibit ISPs from blocking or interfering with consumers’ rights to access content, applications and services of their choosing over the Internet. Markey’s camp would like to point out that this is not to be considered regulation of the Internet, but a general adherence backed by law of the principals of net neutrality that have spurred the growth and development of the web since its inception.

Under the bill, the FCC would be tasked to monitor broadband service providers for compliance, and to determine whether charging extra for certain services (I’m assuming charging by bandwidth consumption) is lawful. They would also be required to hold eight summits around the country to hear input from groups and industry leaders on competition and services.

The FCC is currently investigating Comcast (CMCSA) for blocking p2p sessions (specifically BitTorrent) by sending a packet, seemingly from the computers involved, to disrupt the stream. Chairman Kevin Martin indicates that he understands traffic management is necessary, but Comcast should be forthright about what and how they are doing it.

Comcast complied. On February 12th they submitted an eighty page filing with the FCC, disclosing their traffic throttling practices, and asking the Agency to declare them reasonable. On January 25th they revised their Acceptable Use Policy and updated the FAQ page in an effort to become “more transparent” to consumers.

In early January, Time Warner Cable (TWC) announced that they would begin charging new users on a per usage basis, effectively eliminating unlimited access. TW says that only 5% of users would be affected, and most would not even notice the difference.

The Fox Guarding the Hen House?

Since the beginning of the net neutrality debate, ISPs have agued against “regulation” of the Internet. In an effort to stave off legislation, the industry agreed to abide by the Commissions Internet Policy Statement, a rather toothless document as “Comcast respectively reminds the Commission…of its own words”:

“that the Internet Policy Statement expressly sets forth “guidance and insight in its approach to the Internet and broadband,” not legally binding rules”.

With the failure of the first attempt of the Internet Freedom Preservation Act to pass, the ISP industry has effectively been regulating itself to conform to the vaguest principals of net neutrality. And the results are clear.

The practice of bandwidth throttling clearly violates the principal that consumers have the right to access any legal content, device, or application they choose.

Comcast says, “Independent research has shown that as few as 15 simultaneous BitTorrent sessions . . . in a geographic area served by a single node . . . can severely slow down the time it takes for all users in that area to surf the Web and can degrade the quality and reliability of VoIP calls below the threshold of what is considered to be on par with traditional phone service.”

While traffic management does need to be done to prevent network congestion, spoofing computers to break off a file sharing session is not the way to do it. If a node in a neighborhood is regularly getting congested, then add another node. Tampering with traffic from a specific application is effectively determining what the user can or cannot access. Find other ways. Spend some money.

Paying for bandwidth usage is currently practiced in other countries, with consumers complaining about having to budget their monthly allotment. While it may only affect 5% now, new applications and technologies are being implemented now with more on the horizon.

Public acceptance of streaming video and VoIP is growing, with apps like AppleTV and Netflix’s unlimited streaming plan coming to market. IPTV and Unified Communications are going to be pushing the limits of your pipe, deal with it. Penalizing consumers by making them pay for bandwidth will only serve to stifle development of these emerging rich media technologies.

Without a net neutrality law in place, publicly traded service providers will always straddle the fence between their customers and shareholders. More often than not, they will opt for the bottom line, leaving consumers rights by the wayside. 

It is exactly the absence of such legislation that has allowed the cell phone industry to wall in their gardens, offering dumbed down browsers that only access the content that the provider wants you to see (and pay them for). Left to their own devices, ISPs could be headed down the same road. If it starts with BitTorrent, where does it stop?

I have been reading some of the comments around the blogesphere, and have found that many that are against the passage of the IFPA seem to be worried about all the bad things that could happen from a free and open Internet. To them I say, if you’re scared, don’t go there, but don’t deny the millions of consumers their freedom of choice.

When this Democrat Congress took office in 2007, they said a Net Neutrality act was on the agenda, and now it is here. As might be expected, generally Republicans are against it and Democrats for. Read my post Where the Candidates Stand, Technicaly Speaking to find out where our Presidential hopefuls fall on the issue.

For consumers that feel as I do, and believe that legislation preserving the Internet as we know it should be in place, visit SaveTheInternet.com, type in your zip code, and urge your Congressman to vote Yes on the Internet Freedom Preservation Act in 2008.

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