As we move head strong into the New Year, I would like to take this time to look back at the past 12 months as they relate to VoIP and the Telecommunications industry in general. 2007 was a year of upheaval and innovation, as VoIP became more of a mainstream technology and less of a novelty, the growing pains experienced define the winners and losers in a tumultuous year.

The Pure Play VoIP providers were hit especially hard in 2007. The sudden and unannounced disappearance of SunRocket left subscribers in the lurch as other providers scrambled to fill the void. The once leader of the residential VoIP market, Vonage, was hit by multiple lawsuits for patent infringement, causing its stock to tumble as customers bolted like rats from a sinking ship. To add insult to injury, cable giant Comcast Communications gained the lead for residential market share with its triple play offerings of voice, video and Internet access. Packet8 faired well in 2007 reaching the 10,000 subscriber mark, albeit more due to the SMB than residential market with its hosted IP PBX services.

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